{"id":4374,"date":"2025-11-06T09:58:58","date_gmt":"2025-11-06T08:58:58","guid":{"rendered":"https:\/\/isae-atelier.com\/legal-information\/"},"modified":"2026-06-03T10:05:58","modified_gmt":"2026-06-03T08:05:58","slug":"legal-information","status":"publish","type":"page","link":"https:\/\/isae-atelier.com\/en\/legal-information\/","title":{"rendered":"Legal Information"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4374\" class=\"elementor elementor-4374 elementor-522\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1106a0 e-flex e-con-boxed e-con e-parent\" data-id=\"f1106a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45c8c08 elementor-widget elementor-widget-n-accordion\" data-id=\"45c8c08\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"envios\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"envios\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> SHIPPING &amp; RETURNS <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"envios\" class=\"elementor-element elementor-element-4706500 e-con-full e-flex e-con e-child\" data-id=\"4706500\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cb11b1 elementor-widget elementor-widget-menu-anchor\" data-id=\"4cb11b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"Shipping\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbd08df elementor-widget elementor-widget-text-editor\" data-id=\"fbd08df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All orders over \u20ac100 qualify for free shipping.<br\/>Each order is fully insured and securely packaged, and shipped via MRW\u2019s carbon-neutral delivery service. For your peace of mind, a signature is required upon delivery, ensuring maximum security. <\/p><p>Estimated Delivery Times<\/p><ul><li>Spain: 1\u20132 business days<\/li><li>Europe: 2\u20133 business days<\/li><li>International: 3\u20135 business days<\/li><\/ul><p>All orders placed through www.isae-atelier.com are dispatched from our workshop in Barcelona.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"mantenimiento\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"mantenimiento\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> CARE AND MAINTENANCE OF ISA\u00c9 PRODUCTS <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"mantenimiento\" class=\"elementor-element elementor-element-4faf3e3 e-con-full e-flex e-con e-child\" data-id=\"4faf3e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2e789f elementor-widget elementor-widget-menu-anchor\" data-id=\"c2e789f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"Maintenance\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4741840 elementor-widget elementor-widget-text-editor\" data-id=\"4741840\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Preserva tus joyas, garantizando su durabilidad.<br\/>Todas las joyas de ISA\u00c9 est\u00e1n dise\u00f1adas cuidadosamente y elaboradas a mano.\u2028<br\/>Cada pieza es libre de n\u00edquel e hipoalerg\u00e9nica, y todos los materiales son exclusivos y seleccionados con atenci\u00f3n al detalle, asegurando calidad y longevidad.<\/p><p>When wearing your jewelry<br\/>Take care of your jewelry and avoid activities that can scratch it.<br\/>Remove them before sleeping, showering, or washing your hands.<br\/>When opening and closing earrings and chains, do so carefully. Do not pull on them, as they are made of precious metals and can break if excessive forces are applied. <\/p><p>Store your jewelry in a safe and dry place; Do not store them in the bathroom, as moisture and steam can damage them. Keep each piece of ISA\u00c9 separately in its jewelry bag to prevent scratches and maintain its shine. <\/p><p>Over time, jewelry can lose its natural shine and take on a darker shade. To preserve their luminosity, we recommend polishing them frequently using our exclusive silver cloth.<br\/>Our materials include: 925 sterling silver, 18k gold plating, and brass.<br\/>All ISA\u00c9 jewellery has a coating of between 2 and 2.5 microns, which makes it especially resistant to wear. <\/p><p>With proper care, your ISA\u00c9 jewelry will retain its luminosity and character over time. Our 2.5 micron gold plating is designed to last and accompany you for years. <\/p><p>Exceptionally, if the piece loses its finish, we offer a free veneering service during the first year from purchase, in our store in Barcelona.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"devoluciones\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"devoluciones\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> RETURNS POLICY <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"devoluciones\" class=\"elementor-element elementor-element-0853789 e-con-full e-flex e-con e-child\" data-id=\"0853789\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bef756 elementor-widget elementor-widget-menu-anchor\" data-id=\"0bef756\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"Returns\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d826ae elementor-widget elementor-widget-text-editor\" data-id=\"9d826ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At ISA\u00c9, each piece of jewellery is created to accompany you for many years to come. Our desire is that each piece you receive perfectly reflects the essence of the brand and exceeds your expectations. However, we understand that on some occasions you may change your mind.  <\/p><p><strong>Return Period<\/strong><br\/>You have 14 calendar days from the receipt of your order to request a return.<br\/>The piece must be in perfect condition, without signs of use and in its original packaging (including case, bag and certificate).<\/p><p><strong>Exceptions<\/strong><\/p><ul><li>Returns of customized, engraved or made-to-order pieces are not accepted.<\/li><li>In the case of earrings, returns are accepted as long as they have not been worn and are kept in their original and sealed packaging.<\/li><\/ul><p><strong>Process<\/strong><\/p><ol><li>Contact our team at sales@isae-atelier.com indicating your order number in the subject line of the email.<\/li><li>We will send you the return instructions.<\/li><li>Return costs are borne by the customer, except in the event of an error in the order or defect of origin.<\/li><\/ol><p><strong>Refunds<\/strong><br\/>The refund will be made using the same payment method used in the purchase, within 10 business days after receiving and verifying the returned piece. Original shipping charges are non-refundable. <\/p><p><strong>Defective parts or error in ordering<\/strong><br\/>If you receive a damaged or incorrect part, please report it within 48 hours of delivery. ISA\u00c9 will assume all replacement or return costs. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"privacidad\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"privacidad\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> PRIVACY POLICY <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"privacidad\" class=\"elementor-element elementor-element-c185110 e-flex e-con-boxed e-con e-child\" data-id=\"c185110\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75f4cf6 elementor-widget elementor-widget-menu-anchor\" data-id=\"75f4cf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"Privacy\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-055b279 elementor-widget elementor-widget-text-editor\" data-id=\"055b279\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At ISA\u00c9 Atelier, confidentiality and the protection of personal data are a priority. This policy explains how we collect, use, and protect your information, and what your rights are under the General Data Protection Regulation (GDPR) and other applicable regulations. <\/p><ol><li><strong>Data controller<\/strong><br\/>ISA\u00c9 Atelier \u2013 J. Roca Bor\u00ed i Fontest\u00e0 SLU<br\/>Passatge Pellicer, 14 bass<br\/>08036 Barcelona, Spain<br\/>VAT number: B-64980394<br\/>Email: support@isae-atelier.com<\/li><li><strong>Data We Collect<\/strong><br\/>We may collect and process the following types of personal data:<\/li><\/ol><ul><li>Identification data: name, surname, postal address, email, telephone number.<\/li><li>Transaction data: payment information, billing and shipping address, order history, and returns.<\/li><li>Browsing data: IP address, browser, device, operating system, pages visited, date and time.<\/li><li>Communication data: information provided when contacting us by chat, email or forms.<\/li><li>Marketing data: preferences, wish lists, click history on newsletters.<\/li><li>Security: Images captured by video surveillance cameras in our physical facilities (where applicable), for the prevention of crime and the safety of customers and employees.<\/li><\/ul><ol start=\"3\"><li><strong>Purpose and legal basis of the processing<\/strong><br\/>Your data is used to:<\/li><\/ol><ul><li>Manage your orders and returns.<\/li><li>Communicate with you about your purchase, after-sales service, or inquiries.<\/li><li>To improve our website and services through statistical analysis.<\/li><li>Send you personalised marketing communications (where you have given your consent).<\/li><li>Ensure security in our physical facilities (video surveillance).<\/li><\/ul><p><strong>The treatment is based on:<\/strong><\/p><ul><li>The execution of a contract (order and service management).<\/li><li>Consent (where you give it for commercial communications or cookies).<\/li><li>Legitimate interest (security, statistical analysis, improvement of services).<\/li><li>Compliance with legal obligations (accounting, taxation).<\/li><\/ul><ol start=\"4\"><li><strong>Data retention<\/strong><\/li><\/ol><ul><li>Customer data: 3 years since the last purchase.<\/li><li>Accounting and tax documentation: 5 years in accordance with the law.<\/li><li>Video surveillance: maximum 30 days, unless it is necessary to keep recordings for investigations.<\/li><li>Marketing data: for the duration of your consent.<\/li><\/ul><ol start=\"5\"><li><strong>User Rights<\/strong><br\/>You can exercise the following rights at any time:<\/li><\/ol><ul><li>Access your personal data.<\/li><li>Request the rectification or deletion of the same.<\/li><li>Limit or oppose its treatment.<\/li><li>Request the portability of your data.<\/li><li>Withdraw your consent at any time.<\/li><\/ul><p>To exercise them, write to us at support@isae-atelier.com indicating the right you wish to exercise.<\/p><ol start=\"6\"><li><strong>Data transfer<\/strong><br\/>We only share data with:<\/li><\/ol><ul><li>Technological, logistical or payment service providers, under confidentiality agreements.<\/li><li>Public authorities, in case of legal obligation.<\/li><li>Under no circumstances do we sell or trade your personal data.<\/li><\/ul><ol start=\"7\"><li><strong>Use of cookies<\/strong><br\/>ISA\u00c9 uses its own and third-party cookies to analyse traffic, personalise the experience and offer campaigns adapted to your interests. You can set or reject cookies at any time. Please see our Cookie Policy.  <\/li><li><strong>Security<\/strong><br\/>ISA\u00c9 applies technical and organisational measures to protect your information against unauthorised access, loss or alteration. However, no system is completely foolproof, so we cannot guarantee the absolute security of information transmitted over the Internet. <\/li><li><strong>Changes to the Privacy Policy<\/strong><br\/>ISA\u00c9 reserves the right to modify this privacy policy when it deems it appropriate. The updated version will always be available on our website, with an indication of the date of the last update. <\/li><\/ol><p>10. <strong>Confidentiality and Boutique Experience<\/strong><br\/>At ISA\u00c9, we see privacy as an essential part of our in-store experience. Every piece of information you share with us is treated with the same delicacy and respect with which we create our jewelry.<br\/>We are committed to providing you with a safe, confidential, and personal space in every interaction. Your data is never used beyond what is necessary to provide you with a service that lives up to the exclusivity and trust that characterize ISA\u00c9.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"fabricacion\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"fabricacion\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> ETHICALLY CRAFTED IN BARCELONA, GREECE AND INDIA <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"fabricacion\" class=\"elementor-element elementor-element-76e4c5f e-flex e-con-boxed e-con e-child\" data-id=\"76e4c5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c0d39c elementor-widget elementor-widget-menu-anchor\" data-id=\"2c0d39c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"Manufacturing\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff209b0 elementor-widget elementor-widget-text-editor\" data-id=\"ff209b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our manufacture can be summarised as follows: 80% of our pieces are created in India, while the remaining 20%, our premium collection, is manufactured in Barcelona and Greece, with Barcelona being the same workshop as J.Roca, for high jewellery. Each of these workshops brings something unique to the brand, and they have a commitment to the quality of the pieces, the worker and the planet. <\/p><p>Agra, India.<br\/>Working with our workshop in India is not only a technical or cost advantage: it is an alliance based on ethical, sustainable and transparent values. Some of the key points: <\/p><ul><li>Environmental certifications and standards: Our workshop is a certified member of bodies such as the Responsible Jewellery Council and Sedex, demonstrating its commitment to high standards in terms of ethics, responsibility and sustainability.  <a href=\"https:\/\/smeclimatehub.org\/forging-the-future-acpl-exports-leads-on-climate-conscious-jewelry-manufacturing\/\">SME Climate Hub<\/a><\/li><li>Environment: We use recycled silver in many of its processes, which reduces the environmental footprint associated with precious metals mining.  <a href=\"https:\/\/smeclimatehub.org\/forging-the-future-acpl-exports-leads-on-climate-conscious-jewelry-manufacturing\/\">SME Climate Hub<\/a><\/li><li>Waste and emissions treatment: Our workshop has installed technologies such as scrubbers to control hazardous emissions in certain production steps, and has a ZLD (Zero Liquid Discharge) wastewater treatment unit, which minimizes water pollution.  <a href=\"https:\/\/smeclimatehub.org\/forging-the-future-acpl-exports-leads-on-climate-conscious-jewelry-manufacturing\/\">SME Climate Hub<\/a><\/li><li>Transparency and social responsibility: they report their emissions in different standards (Higg, Amfori, Inspectorio, SLCP&#8230;), which speaks of their willingness to measure, improve and be accountable.  <a href=\"https:\/\/smeclimatehub.org\/forging-the-future-acpl-exports-leads-on-climate-conscious-jewelry-manufacturing\/\">SME Climate Hub<\/a><\/li><li>Workers&#8217; conditions: Certifications (such as Sedex) involve social audits, good treatment of the worker, having health and safety policies, labor rights, regulatory compliance&#8230; In addition, being a manufacturer that works with international brands, it requires care of these dimensions.<\/li><\/ul><p>Workshop in Barcelona: Signature Collection<br\/>Our premium collection is designed and produced in Barcelona with the same attention to detail, high quality materials and high ethical and environmental standards as J.Roca. (We use gemstones) <\/p><ul><li>The design is local and handmade, ensuring traceability and total control over each piece;<\/li><li>Selected materials, demanding finishes;<\/li><li>Lower transport emissions for that part of production;<\/li><li>Proximity, which also ensures a shorter, more conscious chain.<\/li><li>Trusted workshop with more than 60 years working for us. Experience in high jewellery since 1888. <\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"aviso-legal\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"aviso-legal\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> LEGAL NOTICE <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"aviso-legal\" class=\"elementor-element elementor-element-4c7e1c4 e-flex e-con-boxed e-con e-child\" data-id=\"4c7e1c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-abdb713 elementor-widget elementor-widget-menu-anchor\" data-id=\"abdb713\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"LegalNotice\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-688a007 elementor-widget elementor-widget-text-editor\" data-id=\"688a007\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><strong>General Information<\/strong><br\/>This website, www.isae-atelier.com, is the property of ISA\u00c9 Atelier \u2013 J. Roca Bor\u00ed i Fontest\u00e0 SLU with registered office at Passatge Lluis Pellicer 14, 08036, Barcelona, Spain, and tax identification number B64980394. The platform is dedicated to the creation, design and marketing of high-quality pieces of jewellery.<\/li><\/ol><p>Contact details:<\/p><p>E-mail: <a href=\"mailto:hello@isae-atelier.com\">hello@isae-atelier.com<\/a><\/p><p>Telephone: 932 000 777<\/p><ol start=\"2\"><li><strong>Terms of Use<\/strong><br\/>Access to and use of this website implies full and unreserved acceptance of these Terms of Service. We recommend reading them carefully before making any purchase. <\/li><\/ol><ul><li>Access to the site: The use of the website is limited to personal and non-commercial purposes, unless expressly authorised by ISA\u00c9.<\/li><li>Privacy: The processing of personal data will be carried out in accordance with our <a href=\"https:\/\/isae-atelier.com\/en\/legal-information\/#privacidad\">Privacy Policy<\/a><\/li><li>Online Purchases: Transactions made through the site will be governed by the conditions indicated during the purchase process and by our <a href=\"https:\/\/isae-atelier.com\/en\/legal-information\/#devoluciones\">Return Policy<\/a><\/li><\/ul><ol start=\"3\"><li><strong>Purpose of the Website<\/strong><br\/>The main purpose of this website is to publicize the ISA\u00c9 jewelry collections and offer a safe and direct channel for the acquisition of our pieces.<\/li><li><strong>Intellectual Property<\/strong><br\/>All the contents present on this website (designs, photographs, logos, texts and other graphic elements) are the exclusive property of ISA\u00c9 Atelier \u2013 J. Roca Bor\u00ed i Fontest\u00e0 SLU or of third parties with express authorisation.<br\/>The reproduction, distribution, modification or use of said content for commercial purposes is prohibited without the written consent of ISA\u00c9.<\/li><li><strong>Privacy Policy<\/strong><br\/>You can consult our <a href=\"https:\/\/isae-atelier.com\/en\/legal-information\/#privacidad\">Privacy Policy<\/a> for detailed information on the collection, use and protection of personal data.<\/li><li><strong>Limitation of Liability<\/strong><\/li><\/ol><ul><li>ISA\u00c9 strives to offer clear, truthful and up-to-date information. However, it is not responsible for typographical errors or possible occasional inaccuracies. <\/li><li>Shipping times are indicative and may vary for reasons beyond the brand&#8217;s control (logistics operators, customs, etc.).<\/li><li>This site may contain links to third-party pages. ISA\u00c9 is not responsible for the content or practices of such sites. <\/li><\/ul><ol start=\"7\"><li><strong>Governing Law and Jurisdiction<\/strong><br\/>These Terms of Service are governed by Spanish law.<br\/>Any dispute arising from its interpretation or execution will be submitted to the courts of Barcelona, Spain.<\/li><li><strong>External Links<\/strong><br\/>The website may include links to other portals for information purposes only.<br\/>ISA\u00c9 does not guarantee or take responsibility for the content, availability or privacy policies of such sites.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"cookies\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"cookies\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Cookie Policy <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"cookies\" class=\"elementor-element elementor-element-1316390 e-flex e-con-boxed e-con e-child\" data-id=\"1316390\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1502b2 elementor-widget elementor-widget-menu-anchor\" data-id=\"e1502b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"LegalNotice\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75fa8f2 elementor-widget elementor-widget-text-editor\" data-id=\"75fa8f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<style>\n  a.cky-banner-element {<br \/>\n    padding: 8px 30px;<br \/>\n    background: #f8f9fa;<br \/>\n    color: #858a8f;<br \/>\n    border: 1px solid #dee2e6;<br \/>\n    box-sizing: border-box;<br \/>\n    border-radius: 2px;<br \/>\n    cursor: pointer<br \/>\n  }<br \/>\n<\/style>\n\n<h2>What are cookies?<\/h2>\n<div class=\"cookie-policy-p\">\n\nThis cookie policy explains what cookies are, how we use them, the types of cookies we use (e.g., the information we collect when using cookies and how that information is used), and how to manage your cookie settings.\n\nCookies are small text files that are used to store certain pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website works properly, strengthen security, provide a better user experience, and analyze performance to identify what is working properly and what needs improvement.\n\n<\/div>\n&nbsp;\n<h2>How do we use cookies?<\/h2>\n<div class=\"cookie-policy-p\">\n\nLike most online services, our website uses first-party cookies and third-party cookies for various purposes. First-party cookies are basically necessary for the website to function properly; They do not collect any personally identifiable data.\n\nThe third-party cookies used on our website primarily help us understand how our website responds; track how you interact with them; protect our services; they offer advertising of interest; and improve your overall user experience, while optimizing the speed of your subsequent interactions on our website.\n\n<\/div>\n&nbsp;\n<h2>Types of cookies we use<\/h2>\n<div class=\"cky-audit-table-element\"><\/div>\n&nbsp;\n<h2 style=\"margin-bottom: 20px;\">Manage cookie preferences<\/h2>\n<a class=\"cky-banner-element\">Consent Preferences<\/a>\n<div>\n\nYou can change your cookie settings at any time by clicking on the Consent Preferences button at the top. This option will allow you to revisit the cookie consent banner and update your preferences, or withdraw your consent immediately.\n\nIn addition, different browsers offer various methods for blocking and deleting cookies used by websites. You can modify your browser settings to block or delete cookies. Below you will see links to help documents to learn how to manage and delete cookies in all major web browsers.\n\nChrome: <a href=\"https:\/\/support.google.com\/accounts\/answer\/32050\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/support.google.com\/accounts\/answer\/32050<\/a>\n\nSafari: <a href=\"https:\/\/support.apple.com\/en-in\/guide\/safari\/sfri11471\/mac\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/support.apple.com\/en-in\/guide\/safari\/sfri11471\/mac<\/a>\n\nFirefox: <a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&#038;redirectlocale=en-US\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/support.mozilla.org\/en-US\/kb\/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&#038;redirectlocale=en-US<\/a>\n\nInternet Explorer: <a href=\"https:\/\/support.microsoft.com\/en-us\/topic\/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/support.microsoft.com\/en-us\/topic\/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc<\/a>\n\nIf you are using a different web browser, please refer to the official help documentation for that browser.\n\n<\/div>\n&nbsp;\n<p class=\"cookie-policy-p\">CookieYes has generated this cookie policy &#8211; cookie <a href=\"https:\/\/www.cookieyes.com\/?utm_source=CP&#038;utm_medium=footer&#038;utm_campaign=UW\" target=\"_blank\" rel=\"noopener noreferrer\">policy generator<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-609a551 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"609a551\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c5fa350 e-con-full e-flex e-con e-parent\" data-id=\"c5fa350\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29fbb16 elementor-align-center elementor-mobile-align-justify elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"29fbb16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Go to the shop<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SHIPPING &amp; RETURNS All orders over \u20ac100 qualify for free shipping.Each order is fully insured and securely packaged, and shipped via MRW\u2019s carbon-neutral delivery service. For your peace of mind, a signature is required upon delivery, ensuring maximum security. Estimated Delivery Times Spain: 1\u20132 business days Europe: 2\u20133 business days International: 3\u20135 business days All [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-4374","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Legal Information - ISA\u00c9 Atelier<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/isae-atelier.com\/en\/legal-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Legal Information - ISA\u00c9 Atelier\" \/>\n<meta property=\"og:description\" content=\"SHIPPING &amp; RETURNS All orders over \u20ac100 qualify for free shipping.Each order is fully insured and securely packaged, and shipped via MRW\u2019s carbon-neutral delivery service. 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